Dear Patients:

Thank you for having allowed us to take care of your urgent care needs. Unfortunately, as of 9/26/2020 CityMed Urgent Care will be permanently closed.

For any emergencies please call 911 or go to the nearest emergency room

For urgent care needs, you may go across the street to NorthBay Urgent Care on 1320 Travis Blvd, Phone: 707-646-4000.

For primary care, you may call OLE Health at 707-419-8989.

For billing questions, please call Experity at 866-995-9863.

If you are in collections for unpaid bills, please call Pacific Credit Services at (800) 564-6440, website: https://www.pacificcreditservices.com

For individuals requesting medical records, requests must be done in writing and signed/dated:

CityMed Urgent Care
2010 Harbison Drive, STE A, 441
Vacaville, CA 95687

Requests must be done in writing and include a $35 check, money order, or cashier’s check for processing, copying, shipping of medical records by the United States Postal Service. The written, signed, and dated request must include patient’s:

Individual Information

First Name
Last Name
Full Address
Date of Birth
Phone Number
E-mail
Dates of Service Requested

Copy of valid identification

Such as valid CA Driver’s, license, DMV identification card, birth certificate, benefits identification card, state or federal employee ID card

Address Verification

Current utility bill, current phone bill, etc.

If no identification is attached, your signature must be notarized.

By requesting medical records, you declare under penalty of perjury that the information in your written request is true and correct.

It is unlawful to falsely gain access to protected health information and is subject to legal penalties.